Who We Are
Property Link Midlands (which may be referred to in this document as ‘we’, ‘ourselves’, ‘us’ and ‘our’) has ownership of this website and its various functions. For the necessary grounds of the Information Protection Act 2018 (Act), the information controller is Property Link Commercial.
At Property Link Midlands, we strongly value your confidentiality. In order to safeguard your privacy and explain how your personal information is used, this policy sets out the various parameters of how we gather, save, utilise, handover, and reveal information. Through the access and usage of propertylink.co.uk, including when referred to as the ‘Website’ or ‘Site’, you are in agreement with this Privacy Policy and the various aspects that are listed within. This Privacy Policy was created to compliment other notices (including our GDPR Policy) and was not created to supersede them. We are the Information Controller and are accountable for your personal information. If you have any queries about this Privacy Policy, or wish to exercise your information protection rights, please contact us by email at info@propertylink.co.uk. Please read this Privacy Policy carefully to understand your rights.
Using The Website
When you browse or interact with this website, we may automatically collect personal information – this includes technical and usage data. This done by using cookies, and other related technologies. If you visit other websites that use our cookies, we may also receive technical information about you.
We may receive personal information from: (a) analytics providers based outside the UK (such as Google); (b) advertising networks based inside and outside the UK; (c) search information providers based inside and outside the UK; and (d) our suppliers such as website support and maintenance providers.
Our website may have links to third-party websites, plug-ins and apps. By connecting or clicking on these links please be aware that you may be allowing third parties to share or gather your personal information. We do not have any control over these third-party websites, plug-ins, or apps and we will not be held responsible for their privacy policies. Please make sure to read their privacy policies to understand what personal information they collect about you and the way in which this information is used.
How Personal Information Is Collected
You may provide personal information when you submit an enquiry via this website, or contact us by phone call or email.
How We Use Your Personal Information
We will only use your personal information where there is a lawful basis to do so. Usually, we will use your personal information: (a) to share information with you and answer any questions or queries you may have regarding our properties; (b) to achieve an agreement we are to enter into (or have entered into) with you; (c) to ensure we are complying with a legal requirement; (d) where it is essential to carry out our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Please be aware that we may process your personal information for more than one lawful basis depending on the precise purpose for which we are using your information.
From time to time, we may examine your personal information to ascertain what products and or services we think may be of interest to you. You will only receive marketing messages from us, if you have requested information from us or purchased services from us, if you provided consent to marketing at the time we collected your personal information and you have not since opted out or removed your consent, or if we have another basis to send you the marketing communications. We do not sell any customer lists, accept advertising, or profit from any third party revenue based on the information gathered on this website.
Information Retention & Security
We will only store your personal information for as long as necessary to fulfil the purposes we collected your personal information for. This includes for the purposes of fulfilling our legal, accounting, or reporting requirements. We are legally obligated to to keep rudimentary information about our customers (including contact, identity, financial, and transaction information) for six years after our business relationship ends, for tax reasons. We may also anonymise your personal information (so that it can no longer be linked to you) for research or statistical purposes. We can use anonymised information indeterminately without further notice to you.
Your personal data is held in the highest regard and we do our utmost to ensure it is kept secure. Nonetheless, please note that no security system, however advanced, can provide guaranteed safety all of the time. Property Link Midlands is dedicated to protecting and securing your personal data, but we are unable to fully promise or license our server security. Also, there may be unfortunate instances where personal data that you provide on this website is seized during online communications. We adhere to the qualified industry standards to always protect your personal data.
Who We Share Your Data With
We may have to share your personal information with third parties. All third parties are required to treat your personal information in accordance with data protection regulations and to respect the security of your personal information. Third party service providers are not authorised to use your personal information for their own aims.
What Rights Do You Have Over Your Data
You may request a copy of the personal information we hold about you, including any data you have provided to us. You can also request that we erase any personal information we hold about you. This does not include any personal information we are obliged to keep for administrative, legal, or security purposes. Please send any request for information to info@propertylink.co.uk.
Should you wish to complain about the use of your personal information, we would ask that you contact us to resolve this matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to our use of your information. The Information Commissioner’s Office can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, 2nd Floor, Churchill House, Wilmslow, Cheshire. Telephone – 0303 123 1133.